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The Best Phone System for your Restaurant
Customers getting a busy signal when trying to call your restaurant for takeout and to go? If you’re in the food service industry, you know there are A LOT of responsibilities of your staff to make sure your business runs smooth every single day. Whether you have a...
Top 10 Headsets For Conference Calls Under $100
We've been asked this question countless times over the last several months, it's no suprise as work from home is the new normal. Regardless if you're working from home, or your company is utilizing more conference calling and video meetings this guide will help you...
Ransomware Activity Targeting the Healthcare and Public Health Sector – TrickBot
Threat Description Cybersecurity and Infrastructure Security Agency (CISA) released an alert about ransomware activity targeting the healthcare and public health (HPH) sectors. Malicious threat actors are targeting the HPH sector with TrickBot and BazarLoader malware....
Ryuk Threat Actors Exploiting Windows Zerologon Vulnerability (CVE-2020-1472)
Threat Description Echo Networks is aware of reports of active exploitation of the Windows ZeroLogon vulnerability seen by security researchers. To make matters worse, the reports highlight that the attackers behind the Ryuk ransomware, which was one of the most...
Is work from home the new normal?
2020 and the COVID-19 pandemic have stressed your small businesses and introduced numerous new short-term and long-term struggles. It goes without saying that small businesses are focused on recovery. Most organizations are focusing on preserving operations while...
Auto Attendant Tips and Tricks for First Impressions
Your Auto-Attendant is the first thing a client or customer hears when calling your company and it can set the tone for their overall experience. An overly generic or complex Auto-Attendant can be a roadblock for customer satisfaction. At Echo Networks we’ve put...